General terms of sales

I – General Points
Apart from a special written agreement partially waiving their application, these General Terms of Sale apply in full to all offers, sales and deliveries by CRISTAL&BRONZE, and the general terms in the Purchaser’s documents are deemed to be underwritten and ineffective.

II – Orders
Each order will be established on a Purchase Order which includes these General Terms of Sale. All orders are placed subject to CRISTAL&BRONZE’s acceptance which can refuse them for legitimate reasons or make the orders subject to special terms of payment, especially for export sales. The acceptance or refusal is sent as quickly as possible.

III – Products
Our products can be modified, or their sale stopped at any time.
All our catalogues, notices, advertising literature and miscellaneous documents are dated and the technical and other information they contain apply to the products on sale on this date.

IV – Warranty
CRISTAL&BRONZE warrants its products for a period of one year from the date of sale by our resellers and for a maximum of 18 months from ex-works delivery. The warranty covers material or manufacturing defects providing our products have been installed in accordance with professional practice and our assembly instructions. In this case, the products will, after our written agreement, be returned carriage paid to our factory at CHATEAU LANDON. This warranty will not cover repairs which are performed without our agreement or by a person who has not been approved by us. The warranty does not cover normal wear and tear and exceptional damage. Under the warranty we shall, as we decide, either repair the defective products free of charge or exchange them. The warranty does not cover dismantling and refitting costs. The warranty period will not be prolonged if a product has been repaired.

V – Invoicing
Our goods are invoiced on the basis of the tariffs in force on order. Unless stipulated to the contrary, prices are net ex-works prices, packaging and shipment costs in addition.

VI – Transfer of Title – Payment
All the products sold and delivered remain CRISTAL&BRONZE’s property until the Purchaser has paid the complete price in full, possibly increased by the costs and incidental expenses below. Our representatives do not accept any payment. The place of payment is CHATEAU LANDON where payment is made by the transfer of checks, even certified or the transfer of funds, even cashed, on CRISTAL&BRONZE’s behalf in another place. Unless stipulated to the contrary in writing, our invoices are payable by check or bank transfer sent within 30 days of the date of invoicing. After this date, the price is increased by a lump sum indemnity calculated at the legal interest rate increased by 5%, up until the date of payment and, if legal proceedings are required, all damages and the indemnity payment under article 700 of the New Civil Procedure Code.

VII – Transport – Deliveries and Taking delivery
All deliveries are made at the CHATEAU LANDON factory or ex-works. All articles travel at the purchaser’s risks, whatever the terms of paying the transport price are, carriage paid or carriage forward. In the event of delay, shortages, damage etc., the consignee must immediately claim against the carrier on delivery.

VIII – Claims – Litigation – Courts
Any claims against CRISTAL&BRONZE must be sent to it in writing within eight days of receiving the goods. All litigation will be settled under the applicable law and by the courts with jurisdiction over CRISTAL&BRONZE’s registered office. These courts will have exclusive jurisdiction even if CRISTAL&BRONZE is called as a third party by a contractor who has been served with a claim in another court.

Cristal et Bronze – January 2020

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